PRICES AND COST OF SHIPPING
The products prices are those listed at the time of the order. In the vision of product or listing of these prices are taxes included. At the time of placing the order firm, the system will inform you of specific rates and detailed shipping costs, which are determined based on weight and shipping zone.
Shipping costs include packing, handling and shipping. The packages are usually shipped in 4-6 business days after receipt of your payment in Spain and 5 - 8 working days for other areas.
We commit delivering the product in perfect condition at the indicated address by the customer in the order form. To optimize delivery, we wellcome the client to indicate an address in which the order can be delivered within the regular working hours.
We will not be responsible for errors caused in the delivery when the delivery address entered by the client in the order form does not conform to reality or have been omitted.
The products purchased will be delivered to the person/company to the indicated address, within the fixed-term. The acceptance and payment of the order, specifically involves the shipping method, and the cost of those expenses.
It will not serve requests to post boxes.
In any case, our Customer Service Department will contact you ???? data provided for any incidence and questions.
Each delivery is considered completed from the moment in which the transport company put the product at disposal to the Customer through its control system.
The Customer must check the state of the deliverypacket with the carrier, each defect that could be discovered must be specified in the shipping order.If later, after the Product has been checked, der customer discovers any imperfection caused by an impact, break, evidence that has been opened or damage made by issue of delivery, he is compromised to communicate it in a maximum of 7 working days.
Return
The return term is 7 days after you received the order, cancabrergourmet.com will refund you the amount of the purchase or exchange with other products provided you send back the product in the the original packaging.
Opened packagings will not be accepted.
If the product you became reachs you in bad conditions, cancabrergourmet.com will assume the costs of the return shipping charges whenever the products are in their original packaging and they have not been used.
To handle the return, send us an e-mail to cancabrergourmet.com, give the customer data, date of purchase , date of delivery, product reference and cause of the devolution.